Terms of Use

  1. Introduction Welcome to Rasmaty, part of DesignMe Group, based in Dubai, UAE. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.
  2. Use of Our Website You agree to use our website for lawful purposes only. You must not use our site in any way that breaches any applicable local, national, or international law or regulation.

You are granted a limited, non-exclusive, and revocable license to access and use the Rasmaty website for personal, non-commercial purposes. You agree not to:

    • Modify, distribute, or reproduce any content on our website without our prior written consent.
    • Use our website for any unlawful or prohibited activities.
    • Engage in any activity that interferes with the operation of the website or the servers and networks that host it.
  1. Orders and Payments By placing an order with Rasmaty, you agree to provide accurate information and ensure the payment details you provide are valid. Orders are confirmed only after successful payment. Prices are listed in AED, USD, EUR, and GBP and may vary based on exchange rates.
  2. Customization and Design Rasmaty specializes in custom-made denim bags for children, allowing you to upload images for embroidery. By uploading images, you confirm that you have the right to use the content and that it does not infringe on any third-party rights. We reserve the right to reject any content that we deem inappropriate.
  3. Product Information We strive to ensure that all product information on our website is accurate and up-to-date. However, we do not warrant that product descriptions or other content on the site are error-free, complete, or current.
  4. Production and Shipping Production of custom orders typically takes 2 to 3 days. We offer worldwide shipping, and delivery times are calculated at checkout based on your location. Free delivery is available within the UAE for orders above AED 200.
  5. Returns and Refunds Due to the customized nature of our products, returns are only accepted for manufacturing defects. You may request a return within 10 days of receiving your order. Refunds will be processed after the returned product has been inspected and confirmed to have a defect.
  6. Intellectual Property All content, designs, logos, and images on the Rasmaty website are the property of Rasmaty and are protected by copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without our prior written consent.
  7. Privacy Policy We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
  8. Liability Rasmaty is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order placed.
  9. Governing Law These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these terms will be subject to the jurisdiction of the courts of Dubai.
  10. Indemnification You agree to indemnify and hold Rasmaty, its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorney’s fees, arising out of your breach of these Terms of Use or your violation of any law or the rights of a third party.
  11. Termination Rasmaty reserves the right to terminate your access to the website without notice if you violate these Terms of Use or engage in any conduct that we deem harmful to our business.
  12. Changes to Terms Rasmaty reserves the right to modify these terms and conditions at any time. Your continued use of our website following any changes constitutes your acceptance of the new terms.
  13. Contact Information For any questions or concerns regarding these terms, please contact us at support@rasmaty.com or via WhatsApp at +971 527559271.
Scroll to Top